Warranty

SUNBELT RADIATORS, INC. LIMITED LIFETIME WARRANTY

SUNBELT RADIATORS, INC. LIABILITY IS LIMITED TO REPLACEMENT OF DEFECTIVE PARTS ONLY.  COST OF REMOVAL, INSTALLATION AND INCIDENTAL OR CONSEQUENTIAL DAMAGE ARE EXPLICITLY EXCLUDED. ONE TIME REPLACEMENT OF THE ORIGINAL PURCHASED.
 
WARRANTY PROCEDURE – All returns and exchanges must be authorized by SUNBELT RADIATORS, Inc. (herein referred to as SBR.) prior to returning to Sunbelt.  Any warranty must first be picked up and checked by Sunbelt Radiators, Inc. or the manufacturer of the part being returned to verify that it is the parts fault.  SBR will not issue credit for any part that is not ours or is considered warranty exclusion.

THE WARRANTY EXCLUDES, INCLUDING AND WITHOUT LIMITATION, ONE OR MORE OF THE FOLLOWING: Incorrect/improper installation; electrolysis, collision; misuse or abuse; natural/environmental forces; incorrect application; ordinary wear and tear; unauthorized disassembly or alterations; use of product outside the context of its normal, customary and intended operating environment; connection threads stripped, any chemical effects of water, steam, or other liquid, gases or agents present in the system, failure of the vehicle warning system; or operation of vehicle ignoring/neglecting warning system. Follow instructions of owner’s manual when warning system alerts you.

NOT WARRANTED: Commercial, Rentals, Modified, and/or Off Road Vehicles. 

SUNBELT RADIATORS, INC. WARRANTS THAT ITS RADIATORS, CONDENSERS, COOLING FAN ASSEMBLIES, AND/OR ANY PRODUCTS IT SELLS SHALL BE FREE FROM DEFECTS IN MATERIAL AND/OR WORKMANSHIP FOR AS LONG AS THE ORIGINAL PURCHASER OWNS THE VEHICLE FOR WHICH THEY WERE ORIGINALLY INSTALLED.

THE WARRANTY IS LIMITED TO THE ORIGINAL REPLACEMENT PART ONLY, THE ORIGINAL PURCHASER ONLY, AND DOES NOT COVER ANY LABOR, REMOVAL, RE-INSTALLATION, DIAGNOSTIC, AND OR OTHER CONTINGENT EXPENSES. IN ORDER FOR WARRANTY TO BE CONSIDERED ALL DOCUMENTATION INCLUDING AND NOT LIMITED TO, PROOF OF PURCHASE, DETAILED PROOF OF INSTALLATION BY A CERTIFIED MECHANIC/TECHNICIAN, AND DETAILED PROOF OF PROPER SERVICE BY A CERTIFIED MECHANIC/TECHNICIAN. INSTALLATION: MUST BE DONE BY A CERTIFIED MECHANIC/TECHNICIAN WITH PROOF PROVIDED. MAINTENANCE/SERVICE: MUST BE DONE BY A CERTIFIED MECHANIC/TECHNICIAN WITH PROOF PROVIDED. FAILURE TO PROPERLY MAINTAIN YOUR VEHICLE ACCORDING TO THE OEM MAINTENANCE SCHEDULE WILL VOID WARRANTY.

ALL PARTS – LIMITED LIFETIME WARRANTY

A/C COMPRESSORS – See A/C PARTS WARRANTY for details.

FLUSHING THE SYSTEM – Radiator: Must flush (drain and refill) your vehicle’s cooling system before installing the new radiator. Failure to do this will void warranty. Distilled water must be used to mix with your manufacturers recommended coolant. Evidence of hard water in the radiator will void warranty.

IMPORTANT

THE FOLLOWING CONDITIONS WILL VOID YOUR WARRANTY

 BLOWN SEAMS – Are not covered by the warranty.

 PLUGGED RADIATORS – Are not covered by the warranty.

 REPAIRS – Any repair or alterations to the radiator’s stability and/or durability.

 STRIPPED THREADS – Stripped threads, engine cooler lines, transmission-oil cooler, drain cocks, or temperature connection.

 IMPROPER COOLANT – Damage caused by the use of coolant or coolant mixture other than that specified by the vehicle manufacturer.

 PHYSICAL DAMAGE – Damage caused by collision, accidents, abusive handling, and shipping subsequent.

 PHYSICAL OR CHEMICAL PROPERTIES – Damage caused by the effects of physical or chemical properties of water, steam, and/or other liquids in the radiator.

 EXTERNAL CORROSION – Damage caused by external corrosion.

 IMPROPER INSTALLATION OR MAINTENANCE – Damage caused by obvious negligence, abuse, improper installation or maintenance.

 BLOWN TANKS – Blown tanks caused by over pressurization due to a faulty radiator cap or engine head                      gasket/exhaust leak or other leaks in the system. Intermittent fan problems will also cause blown seams.

 ELECTROLYSIS AFFECT ON THE COOLANT SYSTEMS – The engine and the vehicle body are the main source of ground especially for the starter, alternator, computerized components and accessories. Coolant circulates in the engine and the radiator is bolted to the vehicle’s body where the accessory like the lighting is grounded. A poor ground to the engine or to the vehicle body occurs; current can easily flow through the cooling system and start deteriorating the major components including the engine. Stray currents circulating in the cooling system will literally remove particles of metal from the radiator, heater core, and the engine. It will also change some coolant byproducts into acids that will speed up the corrosion process. The amount of metal removed from the components depends on the amount of current that flows in the system. The system must be checked for the proper PH level. The correct PH level for the coolant solution is between 7.7 and 11. This level must be maintained at all times. Check the system for electrolysis.  Readings of 0.10 volts or greater are indicative of stray currents. This must be corrected before component replacement.

 EXCESSIVE HEAT – Is the most common cause of radiator failure. Radiators with plastic end tanks are very vulnerable to steam erosion. If the coolant level is low and the engine starts to run hot, steam can erode and melt right through the end tank. White deposits on the inside of the plastic are evidence that hot steam rather than coolant was flowing into the tank. If you find this kind of damage, check the thermostat and pressure test the system for leaks after the radiator has been repaired or replaced.

 EXTREME PRESSURE – Splits in radiator seams or between the tubes and header may be the result of too much pressure in the cooling system. This may be caused by using a pressure cap with the wrong rating (a 15 lb cap on a system that’s rated at 5 lbs), or by head gasket leaks that allow exhaust to enter the cooling system. Pressure testing the cooling system will tell you if there are any internal coolant leaks, and pressure testing the cap will tell you if it has the correct rating.

 CONTAMINATED COOLANTS – To avoid contamination of the cooling system use a mix of antifreeze and water (distilled water). This will prevent corrosion and premature system breakdown. A 50/50 mix is the recommended mixture, which will give the system the optimum corrosion/temperature protection needed and prevent metal erosion during coolant circulation. Remember that premature wear of the cooling system components like water pumps, cylinder head gaskets are in direct relation with the condition of the coolants and system cleanliness. Follow maintenance schedules and be proactive in preventive service.

WARRANTY DETAILS:

We only offer a one-time replacement of the original part purchased. 

Failure to flush your system will void warranty.

No warranty for the following vehicle applications and/or usage:  Commercial, Rental, and/or off Road.

In order for warranty to be considered all documentation including and not limited to proof of purchase, proof of proper service by a certified mechanic/technician, and proof of installation by a certified mechanic/technician must be supplied. 

The warranty is limited to the original replacement part only and does not cover any labor, removal, reinstallation, diagnostic, and or other contingent expenses. 

A/C PARTS WARRANTY:

  • 1 year warranty:  Only if the following parts are purchased and installed together by a certified a/c mechanic and/or technician: compressor, drier, and expansion/orifice device.  Proof of purchase and installation by a certified A/C mechanic and/or technician is required for warranty to be considered.
  • No warranty:  Purchase of compressor only.  Unless all parts from the 1 year warranty section are purchased and installed by a certified A/C Mechanic.  Proof is required for warranty to be considered.
  • No warranty:  if drier, expansion valve, O-rings, seal kit, oils and /or any other accessory parts if bought separately.  All purchases are final.  No returns unless our error.

A/C PARTS WARRANTY DETAILS:

We only offer a one-time replacement of the original part purchased. 

Failure to flush your system will void warranty.

No warranty for the following vehicle applications and/or usage:  Commercial, Rental, and/or off Road.

We warrant our compressors for 1 year from date of purchase.  In order for warranty to be considered all documentation including and not limited to proof of purchase, proof of proper service by a certified A/C mechanic/technician, and proof of installation by a certified A/C mechanic/technician must be supplied. 

The warranty is limited to the original replacement part only and does not cover any labor, removal, reinstallation, diagnostic, and or other contingent expenses.  The procedure for proper A/C service must be done by a certified A/C technician and/or mechanic and include the cleaning of the A/c system with an industry approved flush and proper flushing method.  R141b and Dura Flush are approved.  The filter drier and/or accumulator must be replaced.  If applicable the orifice tube or liquid line that contains the orifice tube must also be replace.  Inspect and/or replace expansion valve & clean inlet screen if applicable.  Must check for proper air flow, if there is a lack in air flow through the ac condenser fins the condenser may need to be replaced, please consult with your technician.  Must check that the fan clutch and/or electric fan assemblies are working properly otherwise they may need to be replaced, again please consult with your technician.  Verify compressor clutch air gap before installation, refer to OEM or compressor manufacturer’s specifications.  Must add correct type and amount of refrigerant oil, again refer to OEM or compressor manufacturer’s specifications.  Following the attachment of the hose assembly, turn compressor shaft and the clutch pulley a minimum of 10 times to clear oil from compressor.  Entire A/c system must be evacuated for a minimum of 45 minutes if temperature exceeds 80 degrees, must follow same process if system is dual air or if the temperature is less than 80 degrees.  Verify Circuit has proper voltage.  Only refrigerant R12 or R134a are allowed.

*THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED.

*THIS WARRANTY IS NON-TRANSFERABLE AND REMAINS IN EFFECT AS LONG AS THE ORIGINAL RETAIL CUSTOMER OWNS THE VEHICLE.

*NO WARRANTY WITHOUT AN INVOICE.

*LIABILITY IS LIMITED TO REPLACEMENT OF DEFECTIVE PART ONLY.

*WARRANTY VALID FOR CONTINENTAL UNITED STATES (USA) ONLY.

*NO WARRANTY FOR THE FOLLOWING VEHICLE APPLICATIONS AND/OR USAGE - COMMERCIAL, RENTAL, AND/OR OFF ROAD.

 

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